Date: Fri, 10 Nov 2000 15:16:42 GMT
Reply-To: Pete Lund <pete.lund@HOME.COM>
Sender: "SAS(r) Discussion" <SAS-L@LISTSERV.UGA.EDU>
From: Pete Lund <pete.lund@HOME.COM>
Organization: @Home Network
Subject: Re: problem with searching the "online docs"
Content-Type: text/plain; charset=us-ascii
The problem may be with your not having an internet connection from
the machine. I have the OnLine docs installed on my laptop.
Everything works fine when I'm connected to the network, and thus have
an internet connection available, but Search does not work if I'm "on
the road." I have a friend (are you listening Paul Hamilton) who told
me about the same problem months ago and he was told by SI Tech
Support that they knew of the problem and that there were no immediate
plans to fix it.
I would be VERY happy to find someone who's found a work-around or
who has installed the OnLine Docs on a machine without an Internet
connection and has the Search function working.
On 10 Nov 00 14:59:43 GMT, DaynaStark@OASAS.STATE.NY.US (Stark, Dayna)
>I hope someone has a simple solution to my problem....
>I'm using SAS v.8 on a WinNT machine (service pack 6). I've loaded the SAS
>online docs onto my hard drive and am having problems searching the
>documentation. When I try to run a search I get the following error message
>in my browser "Search error:java.lang.NullPointerException". I've recently
>upgraded my browser (Internet Explorer) to the most recent version, 5.5. I
>also tried searching the documentation from the CD and get the same error
>message. Our computer support department said the problem is with SAS, not
>IE and they don't support SAS. I'll admit I haven't called tech support, nor
>have I searched their web site (I don't have access to the internet from my
>office). I'm wondering if this has something to do with NT since when I was
>using Win95 I had full functionality of the on-line docs.
>Other than the inability to search, I can maneuver through the documentation
>with the links, index, and context.
>Thank you in advance for your help.
>Dayna Maniccia Stark, MS
>NYS Office of Alcoholism & Substance Abuse Services
>1450 Western Avenue
>Albany, New York 12203