Date: Mon, 17 Mar 2003 14:09:46 -0500
Reply-To: "David B. Klein" <firstname.lastname@example.org>
Sender: "SPSSX(r) Discussion" <SPSSX-L@LISTSERV.UGA.EDU>
From: "David B. Klein" <email@example.com>
Subject: Re: Grad pack 11.5
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At 02:00 PM 3/17/2003 -0500, Dale Howe wrote:
>Angry at SPSS over Grad Pack not including all the manuals? Surely not at
>the price charged? I could not have had access to the software had I been
>required to pay full price.
Grad Pack 10 used to include one decent manual, SPSS Base 10.0 Application
Guide. If you remove a benefit like that you can expect customer
satisfaction is going to suffer.