Date: Fri, 30 May 2003 11:13:59 -0500
Reply-To: "Cardwell, Susan" <susan.cardwell@mwsu.edu>
Sender: "SPSSX(r) Discussion" <SPSSX-L@LISTSERV.UGA.EDU>
From: "Cardwell, Susan" <susan.cardwell@mwsu.edu>
Subject: FW: 11.5.2 spss crash
Content-Type: text/plain
-----Original Message-----
From: Weeks, Kyle [mailto:kweeks@spss.com]
Sent: Thursday, May 29, 2003 8:48 AM
To: susan.cardwell@mwsu.edu
Subject: FW: 11.5.2 spss crash
Susan, here is the information about the patch. The new 11.5.2 patch should
be ready in a few work days.
Regards.
Kyle
-----Original Message-----
From: Brehm, Stephen
Sent: Thursday, May 29, 2003 8:36 AM
To: Weeks, Kyle; May, Kimberly
Subject: RE: 11.5.2 spss crash
They would need to uninstall 11.5.1 and then delete the remaining files
because the patch does not have its own uninstaller.
So, yes they need to uninstall 11.5.1/2, reinstall 11.5.1 and then reapply
the patch.
-----Original Message-----
From: Weeks, Kyle
Sent: Tuesday, May 27, 2003 4:47 PM
To: Brehm, Stephen; May, Kimberly
Subject: FW: 11.5.2 spss crash
Is there a way to uninstall the patch? Do they need to uninstall all of
11.5.2 and re-install 11.5.1?
-----Original Message-----
From: Cardwell, Susan [mailto:susan.cardwell@mwsu.edu]
Sent: Tuesday, May 27, 2003 4:44 PM
To: Weeks, Kyle
Subject: RE: 11.5.2 spss crash
kyle, was I supposed to know this? I don't see an uninstall capability for
the patch. Is there one? susan
-----Original Message-----
From: Weeks, Kyle [mailto:kweeks@spss.com]
Sent: Tuesday, May 27, 2003 4:39 PM
To: Cardwell, Susan; SPSSX-L@LISTSERV.UGA.EDU
Subject: RE: 11.5.2 spss crash
The SPSS 11.5.2 patch was recently removed due to a problem with the export
of SPSS output to Excel; which resulted in an SPSS for Windows crash. This
problem was discovered post-release and the patch was removed from the web
site. A new patch will be posted to resolve this problem. This new patch
will upgrade installations where the previous SPSS 11.5.2 patch was applied
in addition to SPSS 11.5.1 installations.
We apologize for any inconvenience this may have caused.
Regards.
Kyle Weeks, Ph.D.
Senior Product Manager, Product Management and Marketing
SPSS Inc.
Phone: 1.312.651.3645 / Fax: 1.312.651.3690
kweeks@spss.com
www.spss.com
SPSS Inc. helps organizations turn data into insight through predictive
analytics.
-----Original Message-----
From: Cardwell, Susan [mailto:susan.cardwell@mwsu.edu]
Sent: Tuesday, May 27, 2003 4:33 PM
To: SPSSX-L@LISTSERV.UGA.EDU
Subject: 11.5.2 spss crash
I thought the .2 patch was supposed to protect from crashes when saving
output into excel. I even doubled my RAM today but to no avail. any
thoughts?
Susan Cardwell, M.A.
Assistant Director, Institutional Research and Planning
Hardin 301
ext. 4533
http://web.mwsu.edu/institutionalresearch/
"We are what we repeatedly do. Excellence, then, is not an act, but a
habit." - Aristotle
