Date:         Wed, 22 Sep 2004 08:08:15 -0400
Reply-To:     "Fehd, Ronald J." <RJF2@CDC.GOV>
Sender:       "SAS(r) Discussion" <SAS-L@LISTSERV.UGA.EDU>
From:         "Fehd, Ronald J." <RJF2@CDC.GOV>
Subject:      Re: Q: to HotFix or not to HotFix
Content-Type: text/plain; charset="us-ascii"

From: An Alert Reader who wishes to remain Anonymous
Good question.

We have just installed 9.1.3 in HPIPF and then had to roll back 2
products
(SAS Web Report Sudio and Web Report Viewer)
as they did not work - java memory errors.

But I do pro-actively apply hotfixes
- I do not like waiting until one of our users reports an issue
before applying the fixes,
many of the hot fx issues would not necessarily be seen by the users
- just look at how many hotfixes
there are to do with SQL Selects and Where clauses !!

However - applying them can be a nuisance -
some cannot be applied while SAS is running -
and of course we have Portal up 24/7,
with Connect Spawneres etc - so every so often I have to negotiate to
remove the machine from the users and take down all the servers - which
is probably a good thing anyway.

But V9 application of hotfixes is different - not sure whether it is
better or not.  And of course there are even more servers running under
V9 (didnt someone give a paper at SUGI titled 'Server Soup' ?? )  -
suspect I will have to institute a regular maintenance day (s) every
month.

> Ron Fehd  the HotFix maven  CDC Atlanta GA USA RJF2 at cdc dot gov

> Your task is simple: apply the HotFixes proactively
> and     how things should be
> will be how they   really are.
> -- RJF2
>
> Efficiency is intelligent laziness. -David Dunham