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Date:         Tue, 22 Mar 2005 13:06:41 -0500
Reply-To:     Philip_Moore@CARMAX.COM
Sender:       "SPSSX(r) Discussion" <SPSSX-L@LISTSERV.UGA.EDU>
From:         Philip_Moore@CARMAX.COM
Subject:      Re: satisfaction study
Comments: To: drg999@ksu.edu
In-Reply-To:  <1111510056.42404c2833102@webmail.ksu.edu>
Content-type: text/plain; charset=US-ASCII

Although Renji did not mention it specifically, multicolinearity of survey variables used as independent predictors is often another complicating issue when modeling overall satisfaction. PCA can often resolve this issue while still providing meaninful insights for the business decision makers.

Philip Moore Market Research Manager (804) 747-0422 x4831 (804) 935-4549 FAX

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Debarchana Ghosh <drg999@ksu.edu> Sent by: To "SPSSX(r) SPSSX-L@LISTSERV.UGA.EDU Discussion" cc <SPSSX-L@LISTSERV .UGA.EDU> Subject Re: satisfaction study

03/22/2005 11:47 AM

Please respond to drg999@ksu.edu

> Hello Renji, I'm not a statistician but maybe it makes sense to apply > the > following process I saw long time ago: > > Try to apply Principal Component Factor Analysis with all predictors, > save > scores for each individual and then try to explain overall > satisfaction > based on those scores (seen as a combination of original variables) > with OLS > regression analysis. >

Firstly principal component and Factor analysis are 2 differnt methods under the parent 'Data reduction Mehods'. You would only do PCA when you have huge number of independent variables and don't know which one and how to specify in the model. factor scores would give you the comprehensive bahavior of meaningful variables loaded heavily on the principal component(s) extarcted.

In this case the problem is with the dependent variable which is categorical in natute. you cannot do OLS regression. moreover even if you combine the independent variables by PCA (as Victor said) you're dependent variable is still categorical.

Logistic regression is the solution.

Debs (Debarchana Ghosh)


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