Date:         Fri, 3 Jun 2005 10:38:17 -0400
Reply-To:     "Fehd, Ronald J" <rjf2@CDC.GOV>
Sender:       "SAS(r) Discussion" <SAS-L@LISTSERV.UGA.EDU>
From:         "Fehd, Ronald J" <rjf2@CDC.GOV>
Subject:      Re: SAS Assessment
Content-Type: text/plain; charset="us-ascii"

> From: Jack Hamilton
> > 11. Quality is:
> > [ ] conformance to User Requirements
> > [ ] conformance to Design Specifications
> > [ ] conformance to Requirements Specifications
>
> To many of your questions the answer is "All of most of the
> above", but I'd
> say the answer to this question is "None of the above".
> Well, I suppose that would be "other".
>
> What do you think the correct answer is?
>
> I would dismiss the first three answers because I think that
> the correct
> answer is "Solving the problem in question", which is not
> guaranteed by
> meeting requirements or specifications.  An iterative
> solution developed in
> cooperation with users may be the most effective way to solve
> many problems.

Jack
the original poster wrote to me
asking for the correct answers
since he didn't know SAS, at all!

I had to break his heart and reply that I was joking.

my answer to this would #1
I mentioned Phil Crosby, the original author of Zero Defects
in my SUGI30 Coder's Corner paper:

Journeyman's Tools:
The Writing for Reading and Reuse Program Header
http://www2.sas.com/proceedings/sugi30/067-30.pdf

you are, of course, correct:
development is an iterative process
and the customer is always right.

thus: User Requirements are the key, for me.

it's the Change Orders that make the process slow.

Ron Fehd  the orderly process maven  CDC Atlanta GA USA RJF2 at cdc dot
gov