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Date:         Wed, 26 Dec 2007 14:38:20 +0100
Reply-To:     Staffan Lindberg <staffan.lindberg@anastat.se>
Sender:       "SPSSX(r) Discussion" <SPSSX-L@LISTSERV.UGA.EDU>
From:         Staffan Lindberg <staffan.lindberg@anastat.se>
Subject:      SV: Patching for SPSS 16.0.1 crashes SPSS
Comments: To: George Emerson D'Umbra <ged@spss.com.br>
In-Reply-To:  <002501c847c9$77de38f0$0f01a8c0@cps8>
Content-Type: text/plain; charset="iso-8859-1"

Hi George!

Thanks! Nice idea but unfortunately the screen freezes as soon the error messages are displayed so I can't access either the syntax or output window. I have to close SPSS via the Task Manager. I have a rather lengthy email correspondence with the Swedish support but so far nothing useful has come out of it.

Thanks anyway

Staffan

-----Ursprungligt meddelande----- Från: SPSSX(r) Discussion [mailto:SPSSX-L@LISTSERV.UGA.EDU] För George Emerson D'Umbra Skickat: den 26 december 2007 15:13 Till: SPSSX-L@LISTSERV.UGA.EDU Ämne: Re: Patching for SPSS 16.0.1 crashes SPSS

Hi Staffan,

Try to change SPSS temp directory to something like "C:\Windows\Temp". I had a similar problem here and changing the temporary directory solved it. Note that you can access Edit... Options from the open output windows (where you got yor error message) and the next time you open SPSS, it should be work fine.

Regards, George

----- Original Message ----- From: "Weeks, Kyle" <kweeks@spss.com> To: <SPSSX-L@LISTSERV.UGA.EDU> Sent: Tuesday, December 25, 2007 11:55 AM Subject: Re: Patching for SPSS 16.0.1 crashes SPSS

Staffan, have you repoeted this issue to Tech Support? They are in the best position to diagnose such an issue.

Regards.

Kyle Weeks, Ph.D. Director of Product Management, SPSS Product Line

Product Management

SPSS Inc.

kweeks@spss.com

www.spss.com SPSS Inc. helps organizations turn data into insight through predictive analytics

________________________________

From: SPSSX(r) Discussion on behalf of Staffan Lindberg Sent: Tue 12/25/2007 8:37 AM To: SPSSX-L@LISTSERV.UGA.EDU Subject: Patching for SPSS 16.0.1 crashes SPSS

Dear list!

Merry Xmas to you! Unfortunately it does not seem so merry for me just now. I just installed the patch 16.0.1 (from place) after which when I run SPSS, the PC "freezes" and I get the following error message:

File C:\Documents and Settings\Staffan Lindberg ANASTATGLBT!"H\Lokala Inställningar Error detected in FiOpen

Error 1216

A file cannot be opened. Probable causes are an attempt to open a read-only file for output, a directory which is too full, an invalid file specification, the specification of a non-existent disk etc. This is an error from which SPSS cannot recover The SPSS run vill terminate now

I have SPSS installed on the C-drive and have my working files on the F-drive. Previosly I have run SPSS 16.0 without any glitches (although very sluggish in updating the data editor and output window)

I have lots of room both on the C:\drive and the F:\drive.

A Xmas without SPSS would be a terrible thing to contemplate. Does anyone have an idea how to get out of this predicament?

best

Staffan Lindberg AnaStat AB Vansoevaegen 50 125 40 Aelvsjoe Stockholm Sweden

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