Date:         Wed, 29 Jul 2009 16:25:20 -0400
Reply-To:     "Fehd, Ronald J. (CDC/CCHIS/NCPHI)" <rjf2@CDC.GOV>
Sender:       "SAS(r) Discussion" <SAS-L@LISTSERV.UGA.EDU>
From:         "Fehd, Ronald J. (CDC/CCHIS/NCPHI)" <rjf2@CDC.GOV>
Subject:      Re: 9.2 windows help file: "preparing index for first use" every
              time the .chm is launched
In-Reply-To:  <587F57B26FAA8246A81D10D251EB8AB4220CAA9A@EXCH07.GHCMASTER.GHC.ORG>
Content-Type: text/plain; charset=us-ascii

that's a known problem w/v9.2.1 (aka phase 1)

is fixed in v9.2.2 (aka phase 2)

Ronald J. Fehd, IT Spec
HelpDesk Level 3: SAS


> -----Original Message-----
> From: owner-sas-l@listserv.uga.edu
> [mailto:owner-sas-l@listserv.uga.edu] On Behalf Of Pardee, Roy
> Sent: Wednesday, July 29, 2009 4:15 PM
> To: SAS-L@LISTSERV.UGA.EDU
> Subject: 9.2 windows help file: "preparing index for first
> use" every time the .chm is launched
>
> Hey All,
>
> This is a bit obscure, but I figured I'd try.
>
> I've got an icon in my quick launch tray that pops the main
> SAS help file.  On my system that is:
>
> "C:\Program Files\SAS\SASFoundation\9.2\core\help\common.chm"
>
> *Every* time I launch that guy, I get a delay while windows
> "prepares the index for first use".
>
> If I have an explorer window open to the folder that contains
> the chm, I can see windows rebuilding the corresponding .chw
> file--the size goes to zero, and then back up to 10,626 kb,
> and the date modified is updated to the current date/time.
>
> This happens on every single launch of that help file--even
> if I've only exited help a second before.
>
> Some collegues pointed me to this:
>
> http://support.sas.com/kb/32/792.html
>
> But that reads as if the problem is peculiar to invoking help
> from an interactive sas session while a PROC is running.  I'm
> not using interactive sas at all (and so the "temporary
> solution" cited does me no good).
>
> Is anybody else seeing this behavior &/or does anyone have a fix?
>
> Many thanks!
>
> -Roy
>
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