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Date:         Wed, 26 Nov 1997 14:24:32 -0600
Reply-To:     "Tverdek, Edward" <etverdek@SPSS.COM>
Sender:       "SPSSX(r) Discussion" <SPSSX-L@UGA.CC.UGA.EDU>
From:         "Tverdek, Edward" <etverdek@SPSS.COM>
Subject:      Re: SPSS output
Comments: To: Christopher Gunn <1k1mgm@KUHUB.CC.UKANS.EDU>


GradPack versions of SPSS 7.5.x can indeed be upgraded. The instructions referred to here point out that SPSS GradPack 7.5 cannot be upgraded to 7.5.2 via the downloadable patch, and advise users to call SPSS's Customer Service representatives, who will cheerfully send new 7.5.2 (now 7.5.3) installation media. There was apparently some miscommunication when your colleague called. If he asked literally about "student versions," it's possible that the rep to whom he spoke quite understandably interpreted this as the SPSS Student Version, which is a subset of the standard SPSS base and cannot be upgraded with a patch.

Please let your colleague know that if he has SPSS 7.5, he has an upgrade coming to him that's there for the asking.

Hope this clarifies things,

Ed Tverdek SPSS Technical Support

>---------- >From: Christopher Gunn[SMTP:1k1mgm@KUHUB.CC.UKANS.EDU] >Sent: Tuesday, November 25, 1997 6:24 PM >To: SPSSX-L@UGA.CC.UGA.EDU >Subject: Re: SPSS output > >In article <65dt09$>, "Terry Taerum" ><> wrote: > >>For these scripts to work you need to be using version 7.52 of SPSS. >>The upgrade from 7.5 to 7.52 can be obtained at: >> > >Not if you have the 'grad pack' version, it can't. Isn't that an >interesting development.... Guy in one of my classes was overheard >stomping off saying he's 'never going to give SPSS another dime' >after he called them (per the instructions found on the above >URL) and they told him the patches were not available for >student versions. > >-- >Christopher Gunn Molecular Graphics and Modeling Laboratory > University of Kansas >Phone: 913-864-4428 or -4495 Malott Hall > Lawrence, KS 66045 >

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