Date: Fri, 8 May 1998 10:18:50 -0700
Reply-To: Stewart Ravenhall <s.g.ravenhall@CLARA.NET>
Sender: "SAS(r) Discussion" <SAS-L@UGA.CC.UGA.EDU>
From: Stewart Ravenhall <s.g.ravenhall@CLARA.NET>
Organization: SmithKline Beecham Pharmaceuticals Research & Development
Subject: Re: SAS Windows 95 Installation Failure
Content-Type: text/plain; charset=us-ascii
> We experienced a problem installing SAS v6.12 on a PII based system. After
> installation process, an error occurs in the krnl386.exe program and the
> system hangs. After restarting, SAS does not want to run and the system
> hangs up again.
> Is this due to the FAT32 system file or is there anything incompatible with
> Windows95 OSR2 ?
> Please, please help us since we cannot work at this time with our brand new
> Pentium II !!!
The opinions expressed in this communication are my own,
and do not necessarily reflect those of my employer.
I had this problem too, and phoned the SAS Help Desk (in the UK) for
assistance. They said that the problem was the USB support, which
conflicts with the SAS installation program, and that I should install
the FIBERFIX patch or disable USB. I did both of these things but
neither worked. I even installed Windows 95a (which does not support
USB) but the problem was still there. Version 6.12 TS045 (which fixes
this problem) is only a maintenance release so you need to install it
over the top of TS020, which is impossible if you can't install TS020 of
The Help Desk were very helpful and eager to get it all working but I
left the job before it got sorted out.