Date:         Sat, 8 May 1999 07:39:48 EDT
Reply-To:     PW098@AOL.COM
Sender:       "SAS(r) Discussion" <SAS-L@UGA.CC.UGA.EDU>
From:         Bob Fitz <PW098@AOL.COM>
Subject:      Re: Deadlines and software development (was SAS Institute -
              Sanity             vs. Insanity)
Content-Type: text/plain; charset="us-ascii"

In a message dated 8/05/99, 2:18:18, tchur@bigpond.com writes:
<<SAS-L@UGA.CC.UGA.EDU>>
Tom,
 
I agree most wholeheartedly that while the SAS tech support in the USA is
very good and better than most, the tech support here in Oz is the best of
any computer related tech support that I have ever dealt with.   No bias
here, I'm from the States but here on assignment.  Inspiration and
perspiration are the key ingredients as long as the 50 to 60 hour a week
spurts do not become a way of life.  If it takes 60 hours every week to do
the job, there are one of two problems.  The first is that there needs to be
another person helping or two you're not up to the task at hand.  massive
hours in front of the screen produces bad code and burnout.
 
Just my .02
 
G'Day,
Bob Fitz