-------- Original Message -------- Subject: Re: Smudged Labels Date: Fri, 05 Sep 2003 07:59:39 -0700 From: "Virginia R. Hetrick" <[log in to unmask]> Organization: You Are Not Alone References: <[log in to unmask]> ------------------ Has anybody mentioned the smudged labels issue to the gummit folks who send the tubes? If it's something external to the agency, they might want to pursue it. If it's internal, they ought to nail the folks that aren't letting the labels dry before they start putting them on the tubes. Why I mention telling the folks who send the tubes is that I had a similar occurance with a non-gummit company such that the shipment arrived a day late (though not a dollar short). When I complained, they said they hadn't a clue there was a problem. I cut the label off the (very large) box and mailed it to them so they could see what was happening. The good news for me is that they've given me free shipping on my next two orders. Not a lot, but hey, it's probably $20-$25 of my money they're saving, even at their reduced shipping rates! ;-) HTH. virginia -- \ / Virginia R. Hetrick, here in sunny California 0 Voicemail: 310.471.1766 Email: [log in to unmask] Oo "There is always hope." My health site: http://www.yana.org/hetrick Site of the month: http://www.washington.edu