Thanks for this feedback Bob (and yours too Angie), guess I will move on to another task until this clears up. Paige ________________________________ From: Bob Cowling <[log in to unmask]> Sent: Thursday, February 23, 2023 8:55 AM To: Maps-L: Map Librarians, etc. <[log in to unmask]>; Andrew, Paige G. <[log in to unmask]> Subject: Re: Klokan tool down? You don't often get email from [log in to unmask] Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> Looks like there is a server issue with the geocoding API used in the search. A 403 error to be specific. Bob On Thu, Feb 23, 2023 at 8:51 AM Andrew, Paige G. <[log in to unmask]<mailto:[log in to unmask]>> wrote: Hi all, Wondering if there's an issue with Klokan just on my end or if there is something wrong on Klokan's end. I started my day as usual, setting up OCLC Connexion and then opening Klokan but when I put something in the search box nothing happens. Thanks, Paige