These two messages are answers to the question regarding problems printing from Map Expert. ------------------ Johnnie -------------------------------- Thu, 05 Aug 93 08:53:22 EDT Helen Armstrong <[log in to unmask]> Re: Map Expert Problems For MAPS_L RE-Map Expert David, At the University of Florida, Patrons have been using MapExpert extensively with no problems. We are printing on an HP PaintJet quite successfully. Your situation sounds like a printer problem and not a MapExpert problem. Therefore, you should check to see if you are using the most recent printer driver. Good luck. I sympathize with your problem, I know we would have great patron difficulties if MapExpert wasn't printing. HelenJane Armstrong, University of Florida Map & Imagery Library. ------------------------------------- Thu, 5 Aug 93 10:43:04 EDT [log in to unmask] (Eric Bridger) Re: Map Expert Problems David A. Cobb of Harvard Map Collection writes: >We have had a couple of recurring problems with MapExpert printing on our >HP 500C printer and I wanted to know if anyone else was experiencing >anything similar. First, when printing a page in "portrait" we have various >black lines running through, over, and under various words in the legend. >Second, we sometimes receive the following message on the screen: > > "MAPS1 caused a general protection fault in module <unknown> > 3FBF:8E2CaaMAPS1 will close." > I checked with our tech support people and they believe the problem is with the print driver module (???.drv) for the HP 500C. Most likely you are using an old version of the driver. They noticed similiar problems when using the Windows3.0 HP driver under Windows3.1. The latest driver can be obtained by contacting HP directly. As well it is available on Compuserv in the hpperiph forum. Eric ----- Eric Bridger [log in to unmask] DeLorme Mapping Systems 207-865-4171 Freeport, ME 04032 43 50.8325 N 70 06.7525 W