Hi Carol:
 
I have had the same problem.  I have a Dell Computer (64mg ram and 4.6 g
memory) and an HP printer (only one year old)
 
I also have been through two scanners .... and cannot get them to work.
 
The first one was hooked up to my CPU with a SCSI and the computer would neve
recognize it.   I thought bought one that hooked up to my printer and then my
printer would not work unless I unhooked the scanner.
 
I have returned both scanners and was told by Computer City that 75% of
scanners get returned.  I have about decided they are not "user" friendly.
 
I spent hours on the phone with tech support people and they couldn't even
help!!!
 
So, I am waiting until Christmas when my son-in-law is here (he does computer
support for over 200 large churches).  and he is going to get the problem.
 
I have sweated buckets over this stuff.  I want to scan pictures into our
newsletter.
 
Bobbi.
 
 
>
>
>
>
 
 
 
--
Jim & Bobbi Cordy
Specializing in Self-Collected
Caribbean & Florida Shells