Rod, can you give me hand to help this lady out.  I remotely remember
something about "Twain", but can't remember where I stored the info.
 
Another thought I had, my scanner came with an executable program called
H-P Scanner Jobs Manager.  It starts up when Windows opens.  Do you
suppose she needs such a program?  Did your scanner come with one?
 
Sylvia
 
 
> I'm on my second scanner that won't work with my computer.  The man who
> "built" my system tried for 2-1/2 hrs. to set up my new flatbed scanner
> (Info brand)  The scanner will work and the printer will work--just not at
> the same time.  They will work independently, but not together.  I had a
> Paper Port scanner which would work with my printer, but the result was
> AWFUL!
>
> Bret Raines said it could be that my system was not "Twain Compatible"
> Does anyone know what this means or how I can find out.
>
> This new scanner works with Windows '95, which is what I have.  HELP!!!
> Could the problem be my BJC-210 printer?  It works fine for everything
> else.